Secure valuable information about customer paths, product interests and decision-making behaviour of you customers in stationary retail.
Below, we explain which product you can use to increase your success as a supermarket and drugstore and become competitive with e-commerce.
This calculates the current number of visitors so that customers are already informed of access restrictions and expected waiting times at the store entrance by means of large-format display screens. During the Corona pandemic, it was shown that the People Manager enabled an average of around 100 more customers to gain access to the store than other counting methods, such as using shopping carts. Access control is further improved by the fact that People Manager records customer movements as the leave the checkout.
This provides real-time information about the market’s occupancy on your homepage. By coupling it with XPOLI movement tracking, this is always up to date and accurate. This allows the customer to better plan his visit to the store and adapt peak loads for the staff in the store
Control your checkout staffing efficiently. Reduce queues at an early stage. The checkout line manager reduces the waiting time for customers by intelligently calculating the required checkout capacities in advance. This efficient checkout management system provides you with regular forecasts for the next ten minutes or so, ensuring optimum and predictable staffing levels and increased customer satisfaction be reducing waiting times at the checkouts.
Reduce queuing at your fresh food counter and reduce stress for your staff. Install a ticket machine for the fresh food counter already at the entrance of your supermarket. Instead of spending time waiting in front of the counter, the customer shops. By linking the receipt to path analysis, you gain valuable information about your customers’ interests and shopping behaviour. Based on the path analysis, you are thus able to initiate impulse purchases through advertising screens of sales islands in corridors, as well as to increase purchase rated and sales, especially in phases of maximum occupancy or when access is restricted. With our technology, evaluations are possible over a period of up to one week and, in the medium term, optimized deployment planning for your counter staff.